Contact Us.

    Please use this form to ask a question, make a comment, or inform us of any issues with your order.  We'll reply as promptly as possible!

EMAIL ADDRESS

garybower@charter.net

TELEPHONE NUMBER

231-941-0899

PHYSICAL ADDRESS

7700 Timbers Trail
Traverse City, MI 49685
Shipping Policy:
We ship to any location in the USA.  (For international destinations please submit a message to us from this Contact Us page to find out shipping options.)  Orders received by noon Monday-Friday will usually ship out the same day.  Orders received after noon Monday-Friday will typically ship out the next business day.  All domestic book orders will ship USPS Media Mail (book rate, 5-7 business days) unless you specify an alternate shipping method. 

Return Policy:
If you receive a wrong item or damaged item, please submit a message to us from this Contact Us page or email garybower@charter.net within 3 days of receiving your shipment to receive instructions for correcting the issue.  If you change your mind on an item, you may return it -- if undamaged and in new condition -- within 15 days of invoice date for refund in the form of the original payment.  Returns between 15-30 days of invoice date can be refunded only in the form of an exchange or store credit.  For all returns, you must first email garybower@charter.net for shipping instructions.  We do not accept returns after 30 days of invoice date. 

Retailers:
If you are interested in carrying any of our products, please call Gary at 231-941-0899 for wholesale discounts rates.